Privacy Policy

Privacy Policy – Carxone

At Carxone, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

By accessing or using www.carxone.co.in, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with Carxone, we may collect the following information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Address (billing/pick-up/drop-off locations)

  • Driving license details (if required by vendors)

b) Payment Information

  • Payment method (credit/debit card, UPI, wallet, etc.)

  • Limited billing details (processed securely through payment gateways – we do not store your complete card details).

c) Usage Data

  • IP address

  • Browser/device information

  • Pages visited, time spent, and actions on our site.

2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings.

  • Communicate booking details, updates, or support.

  • Enable vendors to provide you with their rental services.

  • Improve our website, features, and customer experience.

  • Send promotional offers, discounts, and updates (only if you opt-in).

3. Sharing of Information

  • With Vendors: To fulfill your booking, we share necessary details (e.g., name, contact info, booking dates) with the chosen vendor.

  • With Service Providers: Payment gateways, analytics providers, and IT support for smooth operations.

  • For Legal Reasons: If required by law, regulation, or court order.

We do not sell, rent, or trade your personal information to third parties for marketing.

4. Data Security

  • We use SSL encryption and secure servers to protect your data.

  • Payment transactions are processed through trusted, PCI-DSS compliant payment gateways.

  • Access to your personal data is restricted to authorized staff and vendors.

5. Cookies & Tracking

  • Carxone uses cookies to enhance browsing, remember preferences, and improve services.

  • You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (subject to legal and transactional requirements).

  • Opt-out of marketing communications at any time.

7. Children’s Privacy

Our services are not directed to individuals under 18 years. We do not knowingly collect data from minors.

8. Third-Party Links

Our website may contain links to external websites. Carxone is not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

📧 Email: carxone01@gmail.com
📞 Phone: +91-8258-01-02-03
🌐 Website: www.carxone.co.in

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